Understanding Direct Primary Care

A Simpler Model for Stronger Primary Care

Direct Primary Care replaces insurance billing for routine primary care with a transparent membership—giving you better access, more time and an ongoing relationship with a care team that knows you.

What Membership Really Provides

More Than Paying for Visits

Membership supports an ongoing relationship with a care team that has time to know your history, respond when concerns arise and help you make informed decisions over time.

You are not simply purchasing appointments. You are creating a dependable home for preventive care, sick visits, chronic-condition management and the questions that come up between visits.

How Direct Primary Care Works

Simple by Design

One predictable membership connects you directly with Lafayette Family Wellness for routine and ongoing primary care.

01

Pay a Predictable Membership

Your membership covers the primary care provided through Lafayette Family Wellness without insurance billing or routine visit copays.

02

Contact Your Care Team

Reach the office when questions or health concerns arise so we can help determine the safest and most appropriate next step.

03

Keep Your Care Connected

Preventive care, sick visits, chronic-condition management and follow-up remain connected through one primary care team.

01Pay a Predictable Membership

Your membership covers the primary care provided through Lafayette Family Wellness without insurance billing or routine visit copays.

02Contact Your Care Team

Reach the office when questions or health concerns arise so we can help determine the safest and most appropriate next step.

03Keep Your Care Connected

Preventive care, sick visits, chronic-condition management and follow-up remain connected through one primary care team.

What DPC Changes for You

Primary Care With Fewer Barriers

The difference is not simply how you pay. It is how easily you can access, understand and participate in your care.

Timely Access

Same- or next-day visits are available when clinically appropriate and scheduling allows.

Time to Be Heard

Longer visits create room to understand the full story and make thoughtful decisions together.

Direct Communication

Members can communicate with the care team by phone, text and app when questions arise.

Connected Care

Preventive, acute and chronic care remain part of one ongoing clinical relationship.

Predictable Costs

Routine primary care does not come with separate visit copays or surprise office charges.

Clear Next Steps

When outside testing, specialty care or emergency care is needed, we help you understand what comes next.

Timely Access

Same- or next-day visits are available when clinically appropriate and scheduling allows.

Time to Be Heard

Longer visits create room to understand the full story and make thoughtful decisions together.

Direct Communication

Members can communicate with the care team by phone, text and app when questions arise.

Connected Care

Preventive, acute and chronic care remain part of one ongoing clinical relationship.

Predictable Costs

Routine primary care does not come with separate visit copays or surprise office charges.

Clear Next Steps

When outside testing, specialty care or emergency care is needed, we help you understand what comes next.

Why the Model Matters

Membership Makes More Time Possible

Because care is funded through membership instead of insurance billing, we can protect more time for the work that supports thoughtful primary care.

  • Listening and understanding the full picture
  • Researching questions when more information is needed
  • Explaining recommendations in plain language
  • Following concerns over time instead of starting over

DPC and Insurance

Different Roles in Your Healthcare

Direct Primary Care handles routine primary care. Insurance remains important for major, unexpected and outside medical expenses.

Your DPC Membership

  • Routine and preventive primary care
  • Sick visits and ongoing condition management
  • Communication with your care team
  • Virtual visits and clinically appropriate e-consults

Insurance and Outside Services

  • Emergency and hospital care
  • Surgery and in-person specialist visits
  • Outside imaging, laboratory and medication costs
  • Services beyond the scope of primary care
Your DPC Membership
  • Routine and preventive primary care
  • Sick visits and ongoing condition management
  • Communication with your care team
  • Virtual visits and clinically appropriate e-consults
Insurance and Outside Services
  • Emergency and hospital care
  • Surgery and in-person specialist visits
  • Outside imaging, laboratory and medication costs
  • Services beyond the scope of primary care

Is DPC a Good Fit for You?

Consider What You Want From Primary Care

DPC may be a good fit when you value access, communication, predictable primary-care costs and an ongoing relationship with one care team.

  • You want a care team that knows your history and goals
  • You value timely access and unrushed conversations
  • You want prevention, acute care and chronic care connected
  • You understand that membership complements—not replaces—insurance

Common Questions

What Patients Want to Know

Can I still use health insurance?

Yes. We do not bill insurance for your membership or visits, but you may use insurance for outside medications, imaging, labs, specialists and hospital care.

Should I keep health insurance?

Yes. Direct Primary Care is not health insurance. We recommend coverage for major, unexpected and hospital-based expenses.

Are there copays for routine visits?

No. Routine primary care visits covered by membership do not have a separate copay.

Can I use an HSA or FSA?

Rules governing HSA and FSA use can change. Please confirm eligibility with your plan administrator or tax adviser before using those funds for membership.

Is there a commitment?

Monthly plans have a three-month minimum commitment. After that, cancellation requires written notice and becomes effective at the end of the current calendar month.

Is DPC the same as concierge medicine?

Not exactly. Concierge practices may charge a membership while also billing insurance. Our clinic does not bill insurance for primary care.

Does membership include 24/7 or emergency care?

No. Membership provides improved access to clinic-based primary care, but it is not around-the-clock concierge or emergency care. Emergencies should be directed to 911 or the emergency department. Routine after-hours requests may be addressed on the next business day.

How quickly will I hear back?

We generally respond to routine calls and secure messages within one business day. Some clinical questions require chart review, research or an appointment before we can give a safe and complete answer.

Can every concern be handled by message or phone?

No. New physical symptoms, complex concerns, requests for certain medications and problems that require an examination may need an in-person or virtual appointment.

Do you accept walk-in visits or provide house calls?

We do not routinely offer walk-in visits or house calls. Members can contact the office so our staff can help determine the appropriate next step and schedule care as promptly as possible.

Your next step

Experience the Difference For Yourself

Tell us what you’re looking for. Our team will review your application, answer your questions, and help determine whether membership is right for you.

Apply for Membership

Are you considering applying but still have questions?

Call 765-297-0696